Michael Gerber, E-Myth author says “You don’t need an expert…”

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Disclaimer: This was written with business owners in mind, I talk about ACT! later in this post…

In my quest to know if I had what it took to start and run my own business, one man told me he read a book that totally changed the way he ran his floor cleaning business. E-Myth by Michael Gerber…

After reading it years later, I fought some of the concepts he presented, but eventually realized I was operating as a ‘technician’. If you have read the book, you know what I mean. I began to thoroughly document all my key internal processes (which I later converted to videos, surprise surprise), and hired someone to do what I find mundane and inefficient.

I finally had the opportunity to meet Michael just last week, and he said many things which resonated so poiniently with me…let me share one here… Read the story »

Considering an ACT Software Upgrade?…2 Must Ask Questions

People say they learn a lot from me, truth is I learn from customers and subscribers all the time. Yesterday I talked with a customer who articulated something I think might benefit others. It was pertaining to the idea of upgrading his ACT software after receiving an upgrade notice from Sage Software, he said, “I got some critical enhancement products as a part of my ACT install, I know how it all works and interconnects with my business process, as a result I’m cautious about installing a soon to be released upgrade.”

The truth is, he has quite unique combination of ACT Addon installed on his computer…each with a critical business purpose, allowing him to focus on what brings in revenue, selling. However, it does bring up a very fair question.

Should I upgrade?

For 2008 and beyond, with any software, the question people are asking…Should I upgrade?

Here are some questions ACT users must ask before answering the upgrade question. Take time to write out the answers to these questions, and be as specific as possible.
Read the story »